Senior Restoration Project Manager
SERVPRO Team Shaw
You will be taken to the employer's application page. Listing expires September 5, 2026.
Job Description
SERVPRO Team Shaw – 69 Fastest Growing Private Restoration/Construction Company in the Country SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 33 locations today across three major markets. We assisted over 5000 customers with water and fire emergencies across the Country. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more. If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today!
Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Senior Restoration Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"! We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow.
Key Responsibilities
As a Project Manager, you'll lead and motivate a team of technicians on restoration projects, ensuring work is completed safely, efficiently, and to industry standards. This role combines hands-on fieldwork with leadership, customer communication, and job documentation. The ideal candidate is a problem-solver with strong people skills who can balance quality, speed, and customer satisfaction while setting the standard for the crew. You will also:
- Direct daily field operations, ensuring crew members follow proper procedures and safety standards.
- Assign tasks, monitor progress, and maintain workflow to meet project timelines.
- Communicate clearly and professionally with customers, answering questions and setting expectations throughout the restoration process.
- Accurately complete job files, including daily logs, photos, and scope details in SERVPRO systems.
- Inspect work performed by technicians to ensure it meets SERVPRO's high standards and industry guidelines.
- Coach, support, and develop crew members to improve skills and efficiency.
- Oversee the setup, use, and maintenance of equipment and ensure proper inventory of supplies.
- Identify challenges on the job site and take proactive steps to resolve them quickly.
- Work closely with General Manager and claims team to ensure smooth job execution and customer satisfaction.
- Promote and enforce safe work practices on every job site.
Bonus and Commission Plan with Competitve Base Salary Schedule Monday - Friday, 8:00 AM - 5:00 PM Availability for overtime and on-call hours will be required during peak demand or emergency responses SPTSField19
What Most Water & Flood Restoration Job Listings Don't Tell You
General overview for this role type; specifics vary by employer.
Water and flood restoration in Texas does not require a state trade license, but certification is the industry standard. Most serious companies want IICRC water damage and mold credentials, and they train techs on drying science and safety. Pay is hourly with heavy overtime during storm and freeze events, since the work is emergency driven. Techs who learn mold remediation and can manage a loss site earn more.
This trade runs on urgency and unpredictability. When a home floods, crews respond fast, sometimes overnight, because standing water and moisture cause more damage every hour. Houston's hurricanes, flooding, and burst pipes after freezes create surges of work. New hires are surprised by the emotional side. You enter homes right after a disaster and work with stressed families. You handle contaminated water, wear protective gear, and manage powerful drying equipment. Reliability during the worst moments and calm, clear communication set the best restoration techs apart.
What to Expect Day-to-Day
General overview for this role type; specifics vary by employer.
A restoration day often starts with an emergency dispatch. You arrive at a water loss, assess the source and category of water, and stop the spread. Extraction comes first, pulling standing water from floors and carpets. Then you set up drying, placing air movers and dehumidifiers and taking moisture readings to track progress.
Documentation drives the job because insurance depends on it. You photograph damage, log moisture levels daily, and record the equipment on site. Some jobs require removing soaked drywall, flooring, and insulation, and mold cases add containment and remediation steps. You return to monitor drying until the structure hits target readings. Working with homeowners and adjusters is constant, and empathy matters because people are dealing with loss. Expect irregular hours, physical demolition work, protective equipment, and the real reward of helping a family recover a home after a flood or leak.
What Water & Flood Restoration Jobs Pay in Houston
Based on Bureau of Labor Statistics wage data for Houston-Pasadena-The Woodlands, TX Metro Area (Construction Laborers).
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, Houston-Pasadena-The Woodlands, TX Metro Area. Median is about $19.88/hr.
Building a Restoration Career in Texas
Water and flood restoration needs no state trade license in Texas, but IICRC certification is the industry standard. Companies train techs on water damage categories, drying science, and mold remediation, and mold work follows specific safety and containment practices. Understanding insurance documentation is a core skill because carriers pay based on the record. The path moves from emergency response and extraction into drying and mold remediation, then into project management of loss sites, and finally into running a restoration company that responds to storms and everyday water damage.
Career Ladder and Pay
- 1 Restoration Technician $37,066/yr
Respond to losses, extract water, and set drying equipment.
- 2 Certified Water / Mold Tech $41,350/yr
Manage drying to target, and handle mold containment and removal.
- 3 Crew Lead / Estimator $47,590/yr
Scope losses, document for insurance, and run crews on site.
- 4 Project Manager $47,590/yr
Manage large losses, adjusters, and rebuild coordination.
- 5 Restoration Company Owner $58,323/yr
Run a restoration business and manage emergency response.
Licensing paths and timelines are general guidance for this trade in Texas. Confirm current requirements with the Texas Department of Licensing and Regulation or the relevant state agency.
About This Employer
SERVPRO of Downtown Houston / Team Shaw is listed in the Houston Home Services Guide directory of water & flood restoration in Midtown. It holds a 4.6-star rating from 58 reviews.
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