Service Manager - Pest Control
Aruza
You will be taken to the employer's application page. Listing expires September 5, 2026.
Job Description
Team Management
Supervise and lead a team of field technicians, including termite and moisture remediation specialists. Assign tasks, provide guidance, and ensure the team adheres to company protocols, safety standards, and regulatory requirements for general pest control, termite treatments, and moisture control services.
Field Operations Oversight
Manage and monitor daily field activities, ensuring pest control, termite, and moisture remediation services are delivered efficiently, safely, and in compliance with industry regulations and company policies. Oversee scheduling and workflow for inspections, treatments, moisture barrier installations, vapor barrier replacements, dehumidifier installations, and related structural remediation.
Quality Assurance
Conduct regular inspections of pest control, termite, and moisture remediation work performed by technicians to maintain high service standards. Verify that treatments meet manufacturer specifications, warranty requirements, and state guidelines.
Customer Interaction
Handle customer interactions on-site, addressing concerns, explaining termite and moisture control solutions, and ensuring satisfaction. Resolve escalated service issues, including warranty claims or follow-up treatments.
Training and Development
Train and mentor field technicians on pest control, termite treatment methods (e.g., liquid, bait systems), moisture remediation practices, safety procedures, equipment usage, and customer service skills. Provide ongoing training to keep the team current on industry best practices, inspection techniques, and regulatory updates.
Inventory and Equipment Management
Manage inventory levels of pesticides, termiticides, moisture remediation materials (e.g., vapor barriers, dehumidifiers), tools, and equipment. Ensure technicians have the necessary resources and coordinate maintenance and calibration of termite and moisture control equipment.
Health and Safety Compliance
Enforce safety protocols, including confined-space entry and handling of moisture remediation equipment. Conduct safety audits and promote a strong culture of safety across pest control and remediation operations.
Documentation and Reporting
Maintain accurate records of pest, termite, and moisture remediation services, inspections, and follow-ups. Prepare performance, quality control, and compliance reports for management review.
Problem-Solving and Troubleshooting
Address technical and operational challenges in pest control, termite treatments, and moisture remediation. Support technicians in resolving complex issues such as persistent infestations, structural moisture damage, or inaccessible treatment areas.
Regulatory Adherence
Stay updated on evolving pest control, termite, and moisture remediation regulations, treatment methods, and industry best practices. Ensure all field operations comply with local, state, and federal laws.
Requirements
- Minimum of three years of pest control service experience, with strong knowledge of termite treatment methods and moisture remediation practices preferred.
- Prior supervisory or operations management experience with a results-driven company.
- Proven leadership capabilities.
- State Certified Applicator license or ability to obtain one, with endorsements covering termite work.
- Knowledge of building construction and crawlspace moisture control systems is a plus.
- Strong communication skills and the ability to lead teams effectively.
- Commitment to learning and sharing knowledge with others.
- Detail-oriented, organized, and customer-focused.
What Most Pest Control Job Listings Don't Tell You
General overview for this role type; specifics vary by employer.
Pest control in Texas is licensed by the Department of Agriculture. Technicians who apply pesticides need a certified applicator or technician license, which involves training hours and an exam. Many companies hire you first and sponsor the license while you learn. Pay is usually hourly with route bonuses or commission on new accounts, and sales-minded techs who grow their routes earn more.
The work is route based and seasonal. Summer brings the heaviest volume as mosquitoes, ants, roaches, and rodents thrive in Houston humidity. You drive a company vehicle, follow a daily stop list, and manage chemicals safely with the right protective gear. New hires are surprised by how much of the job is customer relationships and how much is physical, from crawling under homes to climbing into hot attics. Steady recurring contracts make this trade more predictable than storm-driven trades, and reliable techs build loyal routes that follow them for years.
What to Expect Day-to-Day
General overview for this role type; specifics vary by employer.
A technician starts the day by loading products and reviewing the route of scheduled stops. At each home or business you inspect for activity, identify the pest, and apply the right treatment inside, outside, and around the foundation. You set traps, treat entry points, and note conditions that invite pests back.
Customer communication runs through every stop. You explain what you found, what you did, and what the homeowner can do to help. Safety and documentation are constant. You follow label instructions, record products and amounts, and keep children and pets clear of fresh applications. Some visits are quick recurring services and others are involved, such as termite inspections, rodent exclusion, or crawl-space work. You finish by closing out each stop and confirming the next visit. Expect a lot of driving, physical inspection in tight and hot spaces, and the satisfaction of solving a problem that was stressing a customer out.
What Pest Control Jobs Pay in Houston
Based on Bureau of Labor Statistics wage data for Houston-Pasadena-The Woodlands, TX Metro Area (Pest Control Workers).
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, Houston-Pasadena-The Woodlands, TX Metro Area. Median is about $17.89/hr.
Becoming a Licensed Pest Control Technician in Texas
Pest control is licensed by the Texas Department of Agriculture. A new technician works under a certified applicator and must earn a technician license within a set window, which involves training hours and an exam. With experience you can become a certified commercial applicator in categories like general pest, termite, and lawn and ornamental. Many companies hire you first and sponsor the licensing while you train. Termite and fumigation work require additional category certification and command higher pay.
Career Ladder and Pay
- 1 Technician (in training) $36,171/yr
Run routes under a certified applicator while earning your license.
- 2 Licensed Technician $37,211/yr
Service routes solo and treat common household and commercial pests.
- 3 Certified Applicator / Termite Tech $44,304/yr
Handle termite, fumigation, and specialty categories for more pay.
- 4 Branch Manager / Route Supervisor $44,304/yr
Manage technicians, routes, and quality across a service area.
- 5 Business Owner $60,050/yr
Hold the business license and run your own pest control company.
Licensing paths and timelines are general guidance for this trade in Texas. Confirm current requirements with the Texas Department of Licensing and Regulation or the relevant state agency.
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