Lead Commercial HVAC Service Technician

Job Title

Lead Commercial HVAC Service Technician

Operating Company

Mechanical & Plumbing Systems, LLC.

Job Location

Houston, TX

FLSA Status

Non-Exempt

Pay Rate

$40-62/hour

About

Mechanical and Plumbing Systems, LLC. – A member of the AIR Control Concepts family. Mechanical & Plumbing Systems (MPS) is seeking experienced Commercial HVAC Service Technicians to support mission-critical data centers and high-profile commercial clients nationwide. This role is ideal for technicians who enjoy travel, advanced troubleshooting, startup and commissioning work, and working in environments where quality, professionalism, and attention to detail matter. Our technicians support critical cooling infrastructure where reliability is everything. If you're looking to move beyond standard commercial service work and grow your career in the data center industry, we'd like to talk with you.

Job Description

The Lead Commercial HVAC Service Technician plays a critical role in both field operations and the development of a growing service division. This position combines advanced technical expertise with leadership responsibilities, supporting the buildout of service capabilities while working hands-on in the field. This individual will lead service execution across the full equipment lifecycle—from startup and warranty support to ongoing maintenance and complex troubleshooting—while mentoring technicians and ensuring an exceptional customer experience. This role also offers a clear path for advancement into a Service Manager position as the department continues to grow. This role is all about creating positive experiences — identifying problems, delivering smart solutions, and ensuring every job is completed to the highest standards for both the customer and the company. You'll work with industry-leading equipment, including VRF systems, rooftop units, packaged systems, and more.

Essential Duties and Responsibilities

To succeed in this role, a Lead Commercial HVAC Service Technician must demonstrate advanced technical ability, strong problem-solving skills, and a commitment to customer satisfaction. Core responsibilities include:

• Technician Leadership – All Technician Leaders will manage a group of specific technicians, assisting with dispatch when needed, reviewing site reports, generating quotes, managing technician quality control.
• Service, Troubleshooting & Optimization – Diagnose and resolve issues on a variety of commercial HVAC systems. Perform preventative maintenance and fine tune system performance for energy efficiency and reliability.
• Customer Relationship Management – Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.
• Communication & Documentation – Coordinate with internal teams to ensure efficient scheduling and follow-up.
• Training & Mentorship – Stay up to date through ongoing technical training. Serve as a resource and occasional mentor to junior technicians in the field.
• Safety & Compliance – Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites.
• Other Duties as Assigned – Contribute to the team and company by stepping in where needed.

Additional Role Highlights

• Occasional overnight travel may be required based on project and jobsite locations.
• All required personal protective equipment (PPE) is provided by the company.
• Technician Leaders are issued a company corporate credit card for approved job-related expenses.
• Comprehensive, hands-on training is provided at no cost, with clear opportunities for career advancement and professional growth.
• Company vehicle and fuel card provided.
• Generous paid time off package, including 3 weeks of PTO.
• Company supplies major tools and equipment; technicians are responsible for providing their own basic hand tools.

Competencies

• Technical Expertise & Problem Solving – Applies in-depth knowledge of commercial HVAC systems, tools, and technologies to troubleshoot issues and implement effective solutions. Maintains strong attention to detail and follows through on complex service tasks.
• Customer & Team Engagement – Builds trust and maintains positive relationships with customers through clear, professional communication and consistent service. Collaborates well with peers, dispatch, and management to support team goals.
• Time & Task Management – Prioritizes responsibilities effectively, manages schedules, and maximizes productivity across varying service calls and work environments.
• Adaptability & Continuous Learning – Responds well to changing job demands and field conditions. Actively participates in training and embraces new tools, technologies, and methods to stay current in the trade.