HVAC Service Manager - Residential
ARS
You will be taken to the employer's application page. Listing expires September 5, 2026.
Job Description
Salary Starting from $120,000 depending on experience and interview plus bonus
Industry: HVAC Service
Job Type: Full-Time, Year Round
American Residential Services (ARS), is seeking an experienced HVAC Service Manager to oversee our Service department. Work for the nation's largest provider of residential HVAC, plumbing, and electrical services. With 7,000 team members and 45 years of industry experience, ARS delivers stability, growth, and industry-leading support for HVAC professionals.
What We Offer an HVAC Service Manager
- Insurance available after 31 days
- Low-cost medical insurance (as low as $5/week)
- Dental, vision, HSA/FSA
- 401(k) with company match
- 13 days PTO
- 8 paid holidays
- Company-paid life insurance
- Take-home company vehicle gas card
As an HVAC Service Manager, you will:
- Lead and manage the HVAC service team, including hiring, scheduling, training, coaching, and performance management
- Oversee daily operations of residential HVAC service calls and repairs
- Monitor labor costs, materials, equipment, and expenses to maintain service department profitability
- Ensure HVAC service quality, customer satisfaction, and operational efficiency
- Coordinate with dispatch and customer service teams to optimize technician scheduling
- Conduct job site inspections and ensure compliance with HVAC codes and safety standards
- Track department operations including technician productivity, tools, vehicles, and equipment
- Provide hands-on training and development for HVAC service technicians
- Lead regular technician meetings and monitor key performance indicators (KPIs)
Requirements
- 5 years of Residential HVAC residential service experience
- 4 years Service Manager or Operations Manager/General Manager experience within a multi-million dollar company
- P&L experience required
- Valid driver's license with a good driving record
- Strong leadership, communication, computer, and math skills
- Ability to manage people, operations, and budgets effectively
Skills
- Leadership: Proven track record in field supervision and coordination.
- Finance: P&L for multi-million dollar company
Why Join ARS?
ARS is a national leader in heating, air conditioning, ventilation, plumbing, and electrical services. We invest in our HVAC team with competitive pay, top benefits, and long-term career opportunities. Apply today to and build a high-earning career with ARS.
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
What Most AC & HVAC Job Listings Don't Tell You
General overview for this role type; specifics vary by employer.
HVAC in Texas requires a state license at the company level, and technicians who handle refrigerant need EPA Section 608 certification. Many shops also want NATE certification for higher pay. You can start as an installer helper or entry technician and grow into diagnostics and system design. Pay is often hourly with strong overtime in summer, and service techs frequently earn commission or spiffs on repairs and system sales.
Seasonality drives this trade in Houston. Summer is brutal and busy, with long days, attic heat, and heavy on-call rotations when systems fail. Winter shifts toward heating checks, maintenance plans, and install backlog. New hires underestimate the physical toll of attic and rooftop work in extreme heat. You drive a stocked truck, carry gauges and recovery gear, and stay ready for after-hours emergencies. Steady demand and a shortage of skilled techs keep the field open to anyone who shows up and learns fast.
What to Expect Day-to-Day
General overview for this role type; specifics vary by employer.
A service tech starts with a dispatch list and a truck loaded with common parts. You roll to no-cool calls, check the thermostat, measure refrigerant pressures, test the compressor and capacitor, and inspect the coil and blower. You explain the fault, quote the fix, and get approval before the repair.
Maintenance visits fill much of the shoulder seasons. You clean coils, change filters, flush drain lines, and check amperage so a system does not fail in the next heat wave. Install crews spend the day setting condensers and air handlers, running line sets and ductwork, and brazing connections. Customer trust matters because many repairs are invisible to the homeowner. You document readings, photograph the work, and close the ticket in the field. Expect heat, ladders, tight attics, and a lot of driving between calls, balanced by the satisfaction of restoring cool air on a hundred degree day.
What AC & HVAC Jobs Pay in Houston
Based on Bureau of Labor Statistics wage data for Houston-Pasadena-The Woodlands, TX Metro Area (HVAC Mechanics and Installers).
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, Houston-Pasadena-The Woodlands, TX Metro Area. Median is about $28.34/hr.
Becoming a Licensed HVAC Technician in Texas
HVAC contracting is licensed by the Texas Department of Licensing and Regulation, and the license is held at the company level by a certified technician. Anyone who handles refrigerant needs federal EPA Section 608 certification. Many employers also value NATE certification, which raises pay. You can start as an installer helper with no license, earn your EPA card early, and build toward the ACR technician and then contractor license through documented experience and exams. Summer overtime is common while you climb.
Career Ladder and Pay
- 1 Install Helper / Entry Tech $47,029/yr
Assist installs and maintenance while earning EPA 608 certification.
- 2 Service Technician $58,947/yr
Diagnose and repair systems solo. NATE certification lifts pay.
- 3 Lead Tech / Comfort Advisor $73,902/yr
Handle complex diagnostics, system design, and replacement sales.
- 4 Install Foreman / Estimator $73,902/yr
Run install crews and bid residential and commercial systems.
- 5 HVAC Contractor $83,117/yr
Hold the state license and run your own heating and cooling company.
Licensing paths and timelines are general guidance for this trade in Texas. Confirm current requirements with the Texas Department of Licensing and Regulation or the relevant state agency.
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